Assertiveness without Aggression for SAS Doctors
Category: SAS Doctors - Other
Date: July 19th 2012 9:30am until 4:30pm
Location: Holiday Inn, Marlborough Road, Swindon SN3 6AQ
Great Western Hospitals NHS Foundation Trust
Assertiveness without Aggression
for SAS Doctors
Helping Doctors successfully assert themselves is an area we approach very supportively – developing capability without ever changing the person inside.
Assertiveness without Aggression is probably the most comprehensive, practical programme around designed to help consultants, other doctors and healthcare professionals adopt the right behaviour, communication and approaches to have the right impact. The resulting effect is greater achievement, more self-control and a greater level of emotional self-mastery. All of this is achieved without trying to change the inner you.
Pre-Course Materials and Assessments
Behavioural Analysis Questionnaire and Report
Pre-Course Assertiveness Scenarios Questionnaire
Programme Elements
- Understanding the roots of your wiring
- Impact on self esteem
- Appreciating diversity and alternative ‘wiring’
- Behavioural motivations - our wiring
- Developing behavioural flexibility
- Performance and the impact of assertiveness
- Strategies for overcoming fear
- Influencing skills for the less assertive
- Dealing with compliments and criticism
- Delivering feedback
- Understanding and managing difficult people
- Recognising and managing Manipulation & Control
- Communication skills for less assertive people
- Dealing with conflict
Modules Covered
- Understanding behaviour and its motivations
- Emotional self-mastery
- Core principles in effective communication and influencing
- Improving impact and interaction effectiveness
- Delegaton, saying 'no' and other assertiveness scenarios
- Providing feedback positively and productively
- Resolving conflict and re-building relationships
- Handling and managing 'difficult' behaviour
Course Details:
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Date: |
19th July 2012 |
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Venue: |
Holiday Inn, Marlborough Road, Swindon, SN3 6AQ |
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CPD Points: |
6 |
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Duration: |
1 day |
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Registration Time: |
09:15 |
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Start Time: |
09:30 |
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Finish Time: |
16:30 |
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Maximum Delegates: |
20 |
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Format: |
Meeting room based course |
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Dress Code: |
Comfortable and relaxed, rather than formal |
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Included In The Registration: |
Registration is fully inclusive of attendance, all refreshments, a light sandwich lunch or similar and all materials used on the course. |