Effective Communication Across Different Cultures for Doctors in Training

Category: Training - Other

Date: June 11th 2024 9:30am until 3:00pm

Location: Zoom

 

Course ID: SW24-006

 

Associated Ladders of Learning:

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Overview:

Arriving in the UK from abroad to work within the NHS could be intimidating all on its own but throw in cultural differences and this can create all sorts of challenges. This interactive workshop concentrates on understanding the British culture surrounding the NHS and the challenges faced by doctors starting their career.

Content:

  1. What do we mean by cultural communication.
  2. NHS Culture
  3. Patient expectations
  4. Why are communication skills so important.
  5. Rapport building / Small talk
  6. Improving verbal communication
  7. Idioms and colloquialisms
  8. Accent softening
  9. Perspectives
  10. Effective body language and gestures
  11. How to show empathy
  12. Breaking bad news

Audience:

CT1, CT2, ST1, ST2, ST3, ST4, ST5, ST6+, IMT1, IMT2, IMT3, or Public Health Trainee

Course Length:

This is a one day course starts at 09:30 and finishing at 15:00

Venue:

Online via Zoom

Booking for these courses will be taken on MaxCourse, our online booking system.

Information about how to use MaxCourse can be found on our website.

Please email england.facultydevelopment.sw@nhs.net with any questions, before and on the day.